Frequently Asked Questions

Orders & Shipping

How long does shipping take?

Standard shipping typically takes 5–7 business days within the US. International orders may take 10–21 business days depending on the destination.

Do you ship internationally?

Yes! We ship worldwide. Shipping rates and delivery times vary by location and will be calculated at checkout.

Can I track my order?

Absolutely. Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for items in their original, unworn condition with tags attached. Please contact us to initiate a return.

Can I exchange an item for a different size or color?

Yes, exchanges are available subject to stock availability. Reach out to our team and we'll do our best to accommodate you.

Products

What sizes do you carry?

We offer a wide range of sizes to fit everyone. Please refer to the size guide on each product page for specific measurements.

How do I care for my SANKOFA apparel?

We recommend washing in cold water and tumble drying on low heat to preserve the print and fabric quality. Avoid bleach and ironing directly on printed areas.

Contact

How can I reach your team?

You can contact us via our Contact page. We aim to respond within 1–2 business days.